ACCESSIBILITY, EXPLORE WITHOUT LIMITS
Lady Musgrave Experience, Lady Musgrave HQ and Australia Whale Experience are committed to consulting people with disability, their families, carers and disability organisations to ensure barriers to access and inclusion are addressed appropriately with proper accessibility equipment. We have developed strategies to progressively improve access and inclusions. All staff are inducted and advised according to our strategic accessibility plan. Our company policy is nothing is too hard when it comes to making our tours accessible for everyone.
Our vessels are wheelchair accessible and our friendly crew are always available and willing to offer assistance where required. There is disabled bathroom facilities onboard both Reef Empress and Lady Musgrave HQ Pontoon. Our glass bottom boat can accommodate wheelchairs as well as our main vessel.
Our tour guides are able to personalise the experience for guests with sight and hearing disabilities.
Lady Musgrave Island is accessible via all terrain wheelchairs. Our team are currently looking at adaption strategies to increase wheelchair accessibility and are consulting with Queensland Parks and Wildlife Services in regards to having portable wheelchair matting available on Lady Musgrave Island.