FAQ – Frequently Asked Questions

For anyone participating in Introductory Scuba Diving, please read the following requirements – please read the attached “Medical declaration for  Intro (resort) diving”.

If you answer YES to any of these questions then you won’t be able to dive unless you’ve got medical clearance, which a copy of a current doctor’s certificate must be supplied.

If you’re able to, please print & complete and bring with you for the dive team.

Please Download & Read Carefully.

medical-information-for-intro-dives

You must be over 12 years of age, pass the required medical questionnaire and participate in the 30 minute dive introduction.

Yes, our local shuttle service is able to transfer you to & from local areas of Bundaberg.  Please contact our customer service team on +617 4151 5225 or via email admin@ladymusgraveexperience.com.au to discuss pricing & availability.

YES! We have thongs available for sale for those wanting suitable and comfortable footwear for the island walks.

Yes, we have a large range of snorkel vests and pool noodles for flotation. Our Inwater snorkel guides are only too happy to help for any assistance and instruction.

Yes, We sell Reef Safe Sunscreen 50 plus, along with caps and towels.

Yes! We sell waterproof digital video cameras, still cameras and waterproof cases for all smart phones that allow you to use your own phone while snorkelling.

As travel to Lady Musgrave Island is an open ocean passage, we strongly recommend that all passengers take sea-sickness medication as a precaution.  Suggestions to help with sea-sickness, is to take a sea-sickness tablet the night prior to travel, stay well hydrated, avoid alcohol & take another sea-sickness tablet the morning of your tour date.  We do also have sea-sickness tablets for sale on board.

Yes we do, our daily buffet menus provide vegetarian and gluten free options. Please contact us if you have any special requirements.

You are much less likely to experience a sting or close encounter at Lady Musgrave Island on the Southern Great Barrier Reef as incidences involving serious marine stings are extremely rare. The water is always clear with great visibility. If you do have any concerns, you are more than welcome to bring your own stinger suits.  We do have wet suits on board available for hire.

If you would like to make a booking cancellation, please contact our customer service team and we will guide you through the process and handle your inquiry.

For our full day tours to Lady Musgrave Island, check-in is 6:50 am on our vessel Main Event at the Bundaberg Port Marina, and return at 5:00pm.

Yes, pending availability. please contact customer service.

We offer a range of booking options. You can make a booking online 24/7 via our easy to use booking manager system, or call us on to learn more and book now. Please read our Terms & Conditions prior to making a booking.

We do offer towels for sale within our merchandise department.

Yes, free parking is available in our designated car-park.  Please park in our free car parking, which is located behind a large sign – “The Home of Lady Musgrave Experience” in a gravel car park.  Please do not park in the Marina car park, as this is a shared car-park with other businesses.  We do have street signage to direct you to our car-parking area.

A towel, sunscreen, sun glasses, hat, thongs or footwear for island walks and a camera to capture your experience. Money to buy drinks, snacks or souvenirs from the kiosk bar. Certification card if you are a certified diver and money to pay for an introductory dive if you want to do your first dive! We do sell thongs for those who require footwear for island walks.

Pricing and booking information can easily be found on the prices tab on our website located in the main menu. If you require anymore assistance, please get in touch with our friendly customer service team.

Yes, but don’t be frightened they are only small harmless white and black tip reef sharks that feed on fish and are rarely seen in the lagoon. If you are a scuba diver you are much more likely to encounter sharks than in the lagoon, when diving the outer reef.

Yes, there are toilets on board and warm showers to freshen up after your swim and day on the reef.

We provide high quality Mares masks, snorkel and fins. We also have optical masks and wetsuits for hire.

The trip to Lady Musgrave Island is approximately 2 hours 15 from the time we depart Bundaberg and reach the Island.

Lady Musgrave Island is the most southern and ONLY island destination of the Bunker Group able to visit on the Great Barrier Reef.  It is the closest access point from Brisbane to the Southern Great Barrier Reef, departing from Bundaberg for any day tour by vessel. Due to its remote location is also one of the more inaccessible areas of the Great Barrier Reef adding to the secluded beauty.

This unique coral island hosts a navigable Lagoon which provides the ultimate snorkelling and diving experience, but also provides the ultimate anchorage meaning that you are guaranteed calm waters all day within the lagoon itself.

Not only do you get to experience the reef and lagoon, you also get to visit the pristine island.

Lady Musgrave Island is located 52 nautical miles from Bundaberg, Queensland and is the second most southern island of the Great Barrier Reef. It has the southern most accessible departure point for any day tour departing from Bundaberg Port Marina, Queensland.

Yes, we can assist with camping transfers, please visit our prices page for pricing and then contact our customer service team on +617 4151 5225 or via email – admin@ladymusgraveexperience.com.au

DOWNLOAD OUR BROCHURE – CLICK HERE

Yes, we do accept AfterPay for bookings. Please take a moment to learn more about AfterPay and the terms and conditions prior to making your booking.